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    September 12

    Bloggers Profile

    When reading a blog post from a Microsoft employee, what information about that person do you wish was exposed in their profile? What data points would provide you with a better experience when reading their post?
     
    Inquiring minds what to know ;)
    Thanks - blogon
    Jana
    August 30

    Windows Live QnA

    The world is full of Questions and the world is full of Answers. The hard part can be marrying the two. Ever stop and ponder ‘how effective baking soda boxes inside freezers really are’, which ‘digital camera you should purchase’ or which is better, ‘Live.com Search or Google’? In steps Windows Live QnA!

    QnA is the next revolution in question & answer networking. It brings together a mash of topics, enables users to tag topics into categories and helps users get answers. I have had the pleasure of being on the beta for a few months and am now addicted!

    I love the fact that there are questions on topics ranging from technology, to sports, to restaurants. The user interface is very slick and easy to navigate and I love the fact that I can tag posts! If you are not familiar with tagging, here is a quick snippet from the QnA horses mouth (not to infer that Betsy is a horse J ):

    A free-form “tagging” system that allows you to attach your own keywords and phrases to your question to make it more discoverable by other users. With QnA, you tell us what the question is about, not the other way around!

    And if that is not enough, all my friends and my long-line of admirers (all 2 of them) can see my most recent questions & answers on my Windows Live Space. Or be notified via my gleam on Messenger when I have made a new post.

    It is like a Q&A Mecca! Job well done to the Windows Live QnA team.

    My letter to Santa:
    Dear Santa:
    Instead of a gift this year for Christmas, please make me a Windows Live QnA Superstar. I SWEAR I will be good this year (well, mostly good).
    July 26

    Agile Develoment Mania

    Day 1 in the Thunderdome:
    Our team is using agile development with scrum to deliver a great set of community services. Part of this development methodology involved moving our PM, Dev & Test teams into one room. We have 4 project teams total, each with their own PM, Dev & Tester (some teams have 2 testers or 2 devs). All 4 teams now sit in one room. Talk about MANIA! I am one of the lucky ones who have the pleasure of sitting in the Thunderdome (what we nicknamed this room). It is a change coming from a single office which provided peace, quiet & solitude.
     
    Sitting in a room with 15 others can be tricky. We all just moved in this week, so the zoo experiment is still in its early phases. We all have different personalities, styles of working & most importantly, music selections.
     
    Today, while on my cell phone (my office phone is not in this office), I felt as though I was in the middle of a giant call center; trying to talk over the constant chatter.
     
    Withstandable? No doubt! While this concept has its cons, I sat there today, looking around and seeing Devs helping Devs, Testers sharing best practices and various folks engaged in deep conversation, I was inspired. I really believe that seeing collaboration and passion going on around me fuels my own fire to get excited about what I am working on.
     
    It doesn't help that I work with a kick ass group of people. I will be blogging about the Thunderdome; providing regular updates. I will try and post photos as well. You can all watch us in our natural habitat...While names may be changed to protect the innocent, the people are not actors and the situations are real :)
    April 05

    Microsoft 7 Year Anniversary [and I didn't get you a thing]

    Today marks my 7 year anniversary at Microsoft. I still remember my first day back in '99 and hearing Marc state he had been with the company for 3 years. My first reaction was "WOW that is a long time". Here I am at 7 years and my first reaction is "I hope I am here another 7 years". Honestly, I cannot imagine working anywhere else and I only hope I am here to see my 15th year anniversary and more after that.
     
    Stats:
    # of managers: 11
    # of office moves: 9
    # of teams worked on: 3
    # of free sodas I take advantage of each week: 0
    # of emails sitting in my inbox: 558 (only because I cleaned out half the items this week)
    # of work contacts on Windows Live Messenger: 140
     
    Most Embarrassing Moment:
    I was at an all day meeting with Bill Gates in attendance. Everyone had exited the room and Bill & I were the only ones remaining. He turned to me and asked "Do you know where they are serving lunch?" and I replied "Do you remember where you ate breakfast?". The first time you speak with Bill can be a bit nerve-wracking. It was the first thing that came to mind. I was trying to give him a visual. I saw him later at lunch, so it must have worked as he was able to find his way.
     
    Best Moment:
    This is a tough one for me. My best moment really is every day. I know that sounds utterly disgusting, but I really do love the team I am on (Microsoft.com Communities Team). I get to work with people from all over the world, all levels of technical know-how and for the most part, we all get along. There are times I sit back and watch those around me collaborating and it seeds this pride in my gut. It is just amazing to watch great minds in action and to know that I am a part of the bigger picture.
     
    I suppose another one of my favorite moments occurred last September. I was scheduled to give a demo during the 2005 MVP Summit. I am pretty petrified of public speaking, although many don't realize it because I am generally outgoing. When I heard that 500+ would be in attendance (including VPs) I about passed out, ran out of the building or pee'd my pants (maybe all three). However, I love our MVPs and hanging out with them is another perk of my job, so I knew the show must go on and so must I. I gave my presentation & whether good or bad...I did it. Some of the MVPs gave me a standing ovation & whether that part was pre-planned or not, it really made my day. It started as one of the worst moments of my career & turned into one of my most memorable moments. Maybe that sums up Microsoft...they take what seems the impossible and enables us to achieve the possible.
     
    Summing it up the Visa way:
    • One broken mirror due to garage pole jumping out at my car while parking: $500
    • Vacations to get away from it all: Thousands
    • Cost of a house to be within a 10 minute drive of campus: You don't want to know :|
    • Seeing year 7 at Microsoft: PRICELESS (well, really not priceless as they do pay me)
    Thanks to all those whose path I have crossed while here, those who have helped me when I was desperate for an answer to a question & all those who have inspired me. In Ballmer's words: MAN I LOVE THIS COMPANY!
     
    March 20

    Lucky Number Seven - Mix06

    My Dev Manager, Doug Seven (Mr. 7), is attending Mix06 in Vegas. He is blogging about his experience while there. You should definitely check out his blog and stop by and say 'hi' to him if you are lucky enough to be there.
     
    Some of you may know Doug from his past MVP days and co-owner of DotNetJunkies. His picture is even on the homepage of DotNetJunkies; how special is that!
     
    Don't forget to keep up on the triple non-fat lattes while in Vegas, WORD!
    March 08

    GotDotNet Got Jana

    Well, since Betsy Aoki blogged about it, I guess the aardvark is out of the bag (people always say cat, I thought I would see if aardvark would catch on). How did 'letting the cat out of the bag' start anyway? OK, focus, that is for another blog post.
     
    So I have been at Microsoft for 7 years (7 years on April 5th) and on the Micorosft.com Communities team for 4.5 of those years. I have seen our community efforts at Microsoft grow from a simple grass-roots project to something our employees believe in, swim around in and all out have fun with. I have worked on project such as Chat, Forums, Blogs & ReachOut (Outlook add-in for forums/blogs/NNTP posting not yet released...I will post more about this soon). I have had a good run working on these projects and like Betsy, I will have to pass the torch on things I have been so engrossed in for years.
     
    So my new role! Well, I am moving from the Product Management world to Program Management. I will be filling some mighty royal shoes that Betsy has filled so majestically for years. I was quite nervous at first, wondering what could I bring to this role that she has not yet tried, done, implemented, masterminded.
     
    I will be PMing GotDotNet, blogs.msdn.com & blogs.technet.com. I will take on some new projects when we kick-off a new community series of apps this April.
     
    I bid Betsy farewell with mixed emotions. My security blanket is moving a couple miles away to a new team, she takes with her so much knowledge. I guess 'trial by fire' is never more true than when stepping into this role.
     
    With that said, I take these reigns with pride, excitement, ideas and dedication. I love community, if I didn't, I would not have stayed in this job for this long.
     
    I have this odd feeling to end this post with a bit about me:
    Yes, I did run a marathon as Betsy mentioned. I think I was crazy and maybe not quite awake when I signed up the day before. Will I run one again? Depends on the day you ask me ;). As state above, I love working on the community team and darn it, I LOVE this company. When I read that, it sounds so cliche, but it is honestly true. I could eat rice 7 nights a week and not tire of it, I buy more Starbucks Frappacinos than I should (but I buy the lite variety to make me feel less guilty), I love working out (sick, I know), my favorite movie is Indiana Jones & the Temple of Doom or Die Hard (first one), favorite book is The Queens Gambit, secret desire is to photograph a series for National Geographic...I will post more about me when I have nothing more interesting to post, but that is good for now.
     
    Good luck Betsy and go get them butterfly wings!
     
    -Frapps
     
     
    February 07

    Microsoft Communities RSS Projects - Meet Dave-O

    So my coworker started a blog. It is odd actually watching a newbie enter the world of blogging. I remember my early days of blogging and worrying too much about what I should say or not say. I realized at some point I just needed to sound human and not corporate. This is wisdom I shall impart on Dave-O.
     
    Dave is one of our Sr. Product Managers on the Microsoft.com Communities Team. He concentrates a lot on RSS and syndication projects; so has some fun stuff on his plate.
     
    He can make a mean martini too. He is also the king of vocabulary, often times using words I have never even heard of. "Where does he get those words I ask myself?" Yes, I do talk to myself quite often.
     
    So, this is my plug for you all to read Dave's blog, come on, help the poor guy out by getting some traffic and better yet, help us shape the future of online communities at Microsoft. We need your help!

    Online Reputation Systems

    [Discuss this topic on our Forums Reputation Thread on MSDN]

     

    One of the projects I am working on is an online reputation system for our Microsoft communities (forums, chats, etc). The theory is that you would create a profile, users could evaluate your participation in the community and somehow tie that to your rating. Reputation systems also include things like your history of posts, articles you have written, etc. So not just a rating, but also a history of where you participate so users can locate more useful information if they think you are reputable and of interest to them.

     

    Benefits of a reputation system:

    1. There is a lot of noise in the community (and all over the internet for that matter), a reputation system enables you, as the user, to navigate that noise and know who to trust
    2. It helps with self policing the online communities incenting people to stay on topic, etc.
    3. It helps get active users recognition. Hey, that is important. If I am spending a lot of time in a community, it is nice to be recognized as one of those active participants.
    4. It would enable us to automate roles in the community. For instance, perhaps someone with a great reputation in our Forums would automatically be granted Moderator rights.
    5. Enables people to appear more human (avatars, information about their technical interests & background)...puts faces to user names so to speak.
    6. Ability to carry your profile from one community application to the next & not create a new one
    7. There are more, but I will start with these...

     

    I wanted to get thoughts from users on what they value or dislike in a reputation system. If we were to implement reputations (which MSN already does to some extent), what would that look like to you? What features should we include? What should we not do? Feel free to comment here or on our forums thread about this topic.

     

    September 14

    PDC Gopher

    Last night a few members from our team went out on the town party hopping. We started at the Press party at the Figuera Hotel. From there we headed over to the Golden Gopher for the MSDN Magazine party. Luckily we had our pink arm bands and got past the 4 bouncers at the door. All-in-all it was a good night, had some great talks with customers.
    September 13

    PDC: Health Nut

    WOW, busy day today. It is officially day 1 of PDC (although they had pre-conference sessions Sunday/Monday). Top 5 things from today:
    1. Running into Bill Gates in the Westin lobby, he smiled at me on his way to the keynote
    2. NetFlix demo Chris Anderson & Jim Allchin showed during the keynote (WOW is what I can say, the power of Windows Vista: fast, reliable and the graphics were amazing)
    3. Having a customer tell me that Microsoft has made tremendous progess in the community space in the past 2-3 years
    4. The fact that Jim Allchin wore jeans during his keynote. That is what I admire about him, he wants to be himself and comfortable. He just shoots from the hip, tells it like it is.
    5. Walking away with a list of things Microsoft needs to do better in order to support the community

    Tonight should be a busy night. I have a few parties I am attending and then have an early wake-up call tomorrow.

     

    I am suprised by how healthy the food has been at PDC. They have fruit, pretzels, baked chips, raisins, health bars, etc. Not a lot of junk food. You might say PDC is a health nut.

     

    Favorite PDC blog today:

    Robert Scoble actually has a lot of good pointers to PDC content, I will give him the Jana Blog prize for today

    September 12

    PDC: The Beginning

    I am coming to you from my hotel room in LA (no free wi-fi at this hotel...WHAT?). Today was PDC day 1 for me. Today consisted of:
    1. Arriving at LAX around 9:30am
    2. Getting a work out in at the gym (if you knew the food that would be available this week, you would see why I wanted to get my workout in).
    3. Registration
    4. Setting up our booth
    5. Cornering Eric Rudder on the escalator to ask him questions
    6. Stopping to say 'hi' to familiar faces every 10 feet
    7. Kick-off dinner with team

    This is my first PDC and I am very excited to be here. There is energy in the air that makes me want to work harder, listen more, engage with customers at a deeper level and swoop in and say "I will fix your problem". While I can't promise the latter, I can surely do the former. I think it is events like this that makes me really look at our community efforts with a critical eye and ask myself "Are we really doing enough?". I think the answer is no. We can always do more. We have some great applications and services in place (chats, forums, RSS, webcasts, newsgroups, gotdotnet, etc) that enable customers to interact with each other, with Microsoft and seek questions/answers. However, I think we need to do a better job as a company of turning that interaction into actionable improvements we can make in our products/services and in the way customers interact with us and other customers. Maybe I can make a difference in this area by being here, I only hope.

     

    Tomorrow, the agenda is to attend the Bill Gates & Jim Allchin keynotes where I am sure topics will center around Windows Vista, SQL Server 2005 and Visual Studio 2005. I think Bill is one of the most compelling speakers I have seen, but Jim is one of the most honest. When you watch Jim, you know he is telling it like it is, no masking it with marketing words.  These should be good sessions and I will try and blog during the day tomorrow. After the morning keynotes, I will be manning the Microsoft.com Communities & Gotdotnet booth.

     

    We are here for our customers, but I know I will get as much out of PDC as they will. Customers are very inspiring; I hope I can give as much as I get.

     

    This is Jana Carter signing off from deep in LA (OK, the Westin). Until tomorrow...

     

    My favorite PDC blog of the day:

    TinyScreenfuls.com

    This blog does a great job of oozing the PDC vibe. It is not necesarrily about a technical talk the blogger attended, but rather about the cool bean bag chairs Channel 9 is offering in their track lounge. This is what we need to do as a company; make our customers feel a part of our environment, make them feel at ease and let them know we work to provide them the applications that make their daily lives better.

    September 08

    Bill Gates Interview

    I just watched the Bill Gates interview Robert Scoble conducted for Channel 9. This is actually one of the better interviews I have seen. Bill is in his natural environment and just chats about what he knows, where we are going as a company, what he thinks is cool now and in the future. Nice job Robert!.
    August 25

    Biker Blogging

    My buddy Gar, one outstanding Harley rider, is taking part in the 2005 Washington Harley Rally. Gary (only I can call him Gar), is one of those characters one never forgets. When he & I get together, look out, the laughter is flying and stories are abound. Gary is brining a new touch to this years rally and blogging along the way. I wonder how many of the Harley riders are bloggers? It is amazing how technology has changed. I remember my Grandpa (driver for Atlas Van Lines) using his CB to plot his route to others and now here we are using the internet to plot our routes.
     
    When asked if he was making friends on his 4-day bike rally, Gary replied "I think most of these guys think I borrowed my dads bike." I guess that means Gary is feeling quite youthful among the crowd. I won't tell that to my dad who is a Harley rider himself.
     
    Good luck Gar, go get em Tiger. I will be following your progress... Oh, while you are at it, can you ask the other riders for their thoughts on Web forums and online chats? I am needing to collect some user feedback. Thanks!
    August 18

    Virtual Earth & Starbucks

    Virtual Earth is MSN's online mapping service (in beta and US only). Use it once and you might find yourself addicted; I know I did. I decided to see how many Starbucks are clustered around Microsoft's main campus. I am surprised there aren't more locations come to think of it. But good to know where they are in case I need a pick me up while at work. I guess I am lucky, one of the only 24hr locations is 5 minutes from my house.
      
     
    Want to keep up with what is happening with Virtual Earth? Read Chandu's blog.
    August 12

    Show Off at PDC 2005

    Michael Swanson's Blog mentions a Show Off at PDC 2005. They are proposing a PDC 2005 2-hour session called Show Off. The concept: "Why demo your cool application to a few friends, when you can Show Off to thousands of your peers at the PDC?"

     

    The important bits:

     

    • You and/or your team put together a single WMV file that shows off something cool about your application, tool, technique (or whatever).
    • This is a Microsoft developer conference, so make sure that it uses at least some of our technology. :-)
    • Videos are limited to 5 minutes.
    • It's content that counts. A Channel 9 "guerilla-style" hand-held video format is perfect.
    • If you want to use a screen capture application like Camtasia Studio or HyperCam (or even mix it with real video), go for it!
    • Be creative. Show something cool that would excite your peers.
    • You'd privately host the WMV file yourself, let us know where it is, and we'd collect it for consideration.
    • We reserve the right to pick which videos we show at the PDC for completely arbitrary and geeky reasons.
    • At some point, possibly right after the Show Off session at the PDC, you'd allow us to link from Channel 9 to your video for the whole world to see.

    During the submission process, we'd collect any project/team names, developer details, tools used, and contact information (if you want others to be able to contact you about your awesome work). If we show your clip at the event, we'll include this information at the start of the video.

     

    So, what do you think? Would you participate? We're trying to gauge interest before we spend a bunch of time on this. Please share this link with your developer friends, regardless of their ability to attend the PDC. Leave comments on Micheal’s blog if this is a good idea.

    August 08

    LOVE My iRiver

    So I finally got myself an MP3 player. One key thing was that it supported using Windows Media Player (hey I work for Microsoft and recognize a sweet media player when I see one). I decided on the iRiver H10 (grey, 5mb).
     
    I LOVE THIS THING
     
    The Pros:
    1. The display is great. It has great clarity and the size is adequate for viewing photos and using the menus.
    2. I like the thumb control that takes you through the menu and controls the volume. I think it is more intuitive and accurate over the iPod.
    3. The size and weight are perfect. I use my iRiver every day at the gym, take it on the boat, walk with it, etc.
    4. Synching my iRiver is SO easy using Media Player. Media player makes it easy to add, delete, categorize all my songs. The iPod has a long way to go in this area.
    5. Amazon.com had some great prices, $30 cheaper than I paid (although I bought mine at Staples).

    The Cons:

    1. The battery life doesn't seem to be what is advertised. I get about 3-4 hours and it should get about 12 hours. I think I need to tweak the settings to optimze the battery.
    2. The shuffle doesn't seem to be random enough. I notice it playing the same songs often.
    3. When pressing the off button (on the left side of the device) I accidentally press the controls on the right side of the device. Not the best design.
    4. I wish it came with an arm band for when I go running. It only comes with a belt clip (which is sort of flimsy, made of rubber and the clip is about to tear through the rubber).

    I would highly recommend the iRiver H10. There is a great user site (you can download the users guide, ask questions in the forums, read reviews, etc), it is called Mystic River.

     

    Let me know what you think of your MP3 player. Gotta love these devices.

     
    July 26

    PDC Bound

    That's right, I will be present at PDC Sept 13-16, 2005. PDC, Professional Developers Conference is like being a kid in a candy store for me. Customers, excited customers...that is what I get to surround myself with for an entire week. I can't tell you how much I glean from these customers. The energy and enthusiasm is just contagious. I will be spending my time at the Communities & GotDotNet booth. Stop by and say hi or let me know if anyone wants to meet up.
    June 27

    Working with Outlook

    Microsoft has many different product teams; working on many different projects. It is not uncommon to hear people speak about the difficulty partnering with other groups. We each have our own deliverables, deadlines to meet, different customers, etc. I could not partner with every team at this company if I wanted to. However, I just had a great experience.

    One of the Program Managers in my group, Ben Martin, and I just came from a meeting with members of the Outlook 12 team. We were discussing future partnerships down the line, what is everyone working on, etc.

    I have to say Outlook 12 has some of the best employees I have come across. Not only are they willing to meet with me, but they were very willing to share plans, talk about partnerships, collaborate on ideas, etc. The entire Office team is very busy these days, so to get their time is just a testament to the quality people they have on their team.

    OK, so maybe not the most interesting of posts, but I just like to give a shout out when I see good things happening here (thanks Michael, Aaron and Jessica!).

    BTW-Outlook as a very nice building. I wonder how I can swing a building like that? Their building also has the best icecream on campus too

    April 28

    Jim Allchin Longhorn Interview

    Robert Scoble has posted his long awaited video-interview with Jim Allchin, Microsoft's Group Vice President for the Platforms Group. This includes Microsoft® Windows® operating system, Microsoft .NET, the Windows Server System and new media technology.

    I was lucky enough to sit with Jim yesterday while he hosted an online chat with our MVPs. This guy means business. He listens, speaks his mind and commits. One of my favorite VPs at this company.

    Great interview Scoble & nice camera work